Returns & Exchanges

What is your return or exchange policy?

Rest assured, we offer free returns and exchanges within 15 days for all Silebart.com purchases. Items must be new, unused, and in their original packaging and tags. Sale items are excluded and cannot be returned or exchanged.

We offer three options for returns and exchanges.

• Exchange for another size or color
• Return for an eGift Card
• Return for a refund back to the original payment method. If you no longer have access to the original payment method, please select an eGift Card as your refund option instead.

If you would like to exchange for a different product, you can return your item for an eGift Card to purchase another item on our website. We will begin processing your new order or email your eGift Card as soon as the Return Bar processes your exchange.

Shipping charges are not refundable. You bear the risk of loss during shipment. Your refund may be reversed if the items are not returned in new, unused condition with the original packaging and tags after further inspections.

How Do I Return an Item?

Our return labels use ground shipping. Return shipping for domestic orders is always free using the prepaid return label in your order.

We’ll send an email confirmation once we’ve processed your return. Please allow up to 14 days after we receive your return or exchange, including time for processing and time for your bank to post your refund. If your refund is for a store credit, it will be available as soon as your return is received and processed.

Please note that we don’t accept returns of Silebart items purchased from third-party retailers. Please contact the third-party retailer where you made your purchase directly for information on their return policy.

No refunds or adjustments will be made for any original shipping and/or handling charges.

Return Address:

000

NOTE: Please note that discounts and promotions cannot be applied toward the purchase of gift cards and gift cards may not be applied to previous purchases. Additionally, gift cards are non-refundable and are not eligible for return. Physical gift cards will be shipped based on our standard shipping timeline. View Gift Card Terms and Conditions here.