1. What is your return policy? 

We offer free returns within 15 days. After receiving the product, if you are not satisfied with the product, you can apply for a return or exchange within 15 days. We will cover the logistics costs of the return or exchange. The product must be unused, unwashed, and in the original packaging and tags. The return process is quick and convenient, and our customer service team is always here to help you.

2. Do you offer free shipping? 

Yes! We offer free shipping for all customers with orders over $75. For orders less than $75, the standard shipping fee is 5.99.

3. What are the shipping methods? 

We provide you with a variety of flexible shipping methods to ensure a smooth shopping experience:

• Standard Shipping: The fee is $5.99 and the delivery time is generally 10-15 business days.
• Expedited Shipping: costs $7.99 and can be delivered in 7-10 business days.

We also support international shipping, so you can enjoy a convenient shopping experience no matter where you are in the world. Shipping costs and delivery times for international orders will be displayed at checkout, and are usually 7-14 business days.

4. Which countries do you ship to? 

We offer worldwide shipping services, and you can place orders to most countries around the world. The specific shipping costs and estimated arrival time will be displayed at checkout based on your shipping address. Please note that international orders may be delayed due to local tariffs, customs procedures, etc.

5. How ​​long will it take to receive my order? 

• Standard Shipping: It is expected to take 10-15 business days.
• Expedited Shipping: It is expected to take 7-10 business days.

It is usually 7-14 business days for international orders to be delivered, and the specific time may vary depending on the customs procedures of the destination country. Once you place your order, you will receive a confirmation email with tracking information so you can check the status of your order in real time.

6. What payment methods do you support? 

Currently we support the following two major payment methods:

• Visa
• MasterCard

We use advanced encryption technology to ensure that your payment process is safe and reliable. We will introduce more payment methods in the future to meet your needs.

7. How ​​do I track my order? 

Once your order is shipped, you will receive a confirmation email with tracking information. You can also log in to our website and enter your order number and email address on the “Order Tracking” page to check the status of your order at any time. Our shipping partners will provide you with real-time updates to ensure that you have an accurate understanding of your package.

8. How ​​do I request a return? 

Requesting a return is easy! You can do it by following the steps below:

• Log in to your account and find the order you need to return.
• Click “Request a Return” and fill in the relevant information.
• Our customer service team will contact you as soon as possible to arrange a logistics collection for you.

If you have any questions or need help, please feel free to contact us at our support email: [email protected].

9. Do you offer discounts or offers? 

Yes! We regularly offer limited time discounts and promotions. We recommend that you subscribe to our emails to get the latest offers and exclusive discounts. You can also visit the “Promotions” page of our website to view current offers.

10. How ​​do I contact our support team? 

We take your shopping experience very seriously. If you have any questions or need help, please feel free to contact our support team at the following:

• Email: [email protected] We will respond to you within 1-2 business days to ensure that you are fully supported during your shopping experience.

11. Can I modify or cancel my order? 

If you need to modify or cancel an order that has been submitted, please contact our support team as soon as possible. We will do our best to assist you and ensure that your needs are met. Please note that once an order has been shipped, it cannot be modified or cancelled.

12. How ​​do you guarantee the quality of your products? 

We attach great importance to product quality, and all products will undergo strict quality inspections before they are put on the shelves. We work with many well-known suppliers to ensure that each product meets high standards of design and manufacturing requirements. Your satisfaction is our motivation, and we are committed to providing you with high-quality fashion items.

If the above questions do not answer your questions, please feel free to contact us through our customer service email, and our customer service team will serve you wholeheartedly!